Terms & conditions

Lessons

All group classes run Monday through Friday except during official Italian holidays.

Completion of 1 Term course does not guarantee advancement to the next level.

Payment conditions

The school must be informed immediately of any requested changes or withdrawal notices or cancellations in writing. In case of cancellation a € 150 Cancellation Fee will be billed to the agent if the cancellation arrives less than 2 weeks prior to the course starting date.

TRIPS

1/3 of the price needs to be paid at least three weeks before the beginning of the course. The balance needs to be paid one day before arrival.

REFUNDS

If a student does not attend, withdraws or shortens his/her course after the course has begun, tuition fees will not be refunded. No refunds are allowed for a delayed start or premature departure. Student tuition is never refunded due to absence from class and study hours subsequently lost cannot be made up.

VISAS and RESIDENCE PERMIT (Permesso di Soggiorno)

According to the Italian Law n° 68, May28, 2007, foreigners (citizens not belonging to the European Union) staying in Italy for less than 90 days with a regular Tourist Visa do not need to apply for a Permesso di Soggiorno. As per the Official website of the Italian Police, all individuals entering Italy who are citizens of non-European countries (countries not belonging to the Schengen area) and staying in Italy for fewer than 90 days are only required to get their passports stamped at the customs station at the airport of entry. The customs stamp is equivalent to the Dichiarazione di Presenza required of the Schengen area citizens. Additionally, according to the current legislation, U.S., Canadians, Australians, N.Zs. and Japanese citizens, do not need to apply for a Permesso di Soggiorno, if staying for fewer than 90 days.

If the stay is for over 90 days, all non EU citizens who enter Italy legally must comply with the rules governing the stay of foreigners in Italy, and are required to report their presence on Italian territory to the local Central Police Station ('Questura') of the province in which they are staying within 8 working days from the date of entry and apply for a residence permit ('permesso di soggiorno') pursuant to article 5 of Law 286/1998. Visitors requesting this residence permit are required to be fingerprinted. For up-to-date information we suggest looking on the Italian Police website and the Foreign Office website www.esteri.it

Accident and Medical Insurance

We advise students to take out medical and personal insurance before leaving their home country. Citizens from the European Union are entitled to free medical care in Italy if they hold an European Health Insurance Card. More information here or can be obtained from their local health authority in their home country before departing for Italy. Citizens not from the European Union must conform to the requirements issued by the Italian Government. Details can be obtained at their local Italian Embassies. ITALIAN, ANYWHERE has insurance for those liabilities expressly imposed by Italian law and for indoor and outdoor activities organised by the school.

RESOLUTION of DISPUTES

If a student wishes to complain about any aspect of the services, the complaint should be made in the first instance orally to Anna, Director of ITALIAN, ANYWHERE.

In the event that the matter is not resolved, the student should make a complaint in writing to the Director of ITALIAN, ANYWHERE. Such complaints will be investigated provided that:

1. The complaint needs to be received within one month of the course ending.

2. The complaint was initially registered in writing

3. all bills relating to the student involved have been settled in full

LIABILITIES

ITALIAN, ANYWHERE and its staff and representatives are not held liable for any loss, damage or injury to persons or property however caused, except where liability is expressly imposed by Italian law. ITALIAN, ANYWHERE is not held liable in the event that any service contract to be provided by ITALIAN, ANYWHERE should become impossible to supply for any cause or reason beyond the control of ITALIAN, ANYWHERE.

Expulsion

ITALIAN, ANYWHERE reserves the right to dismiss any student whose conduct is unsatisfactory at the discretion of the centre Director whose decision is final. There will be no refund for fees in cases of expulsion and any billed but unpaid fees become payable immediately.

Acceptance of these regulations

All enrolments are subject to the above-mentioned General Conditions, which become legally binding on acceptance of enrolment by ITALIAN, ANYWHERE – Cultural Center - By ITALIAN, ANYWHERE’s acceptance of an applicant’s electronic and/or signed form of registration, the applicant tacitly agrees to accept these General Conditions.